SHIPPING AND EXCHANGES

SHIPPING

UK POSTAGE VARIES ON WEIGHT, ALL ITEMS ARE SENT 1ST CLASS TO BE SIGNED FOR.

FREE SHIPPING WITH ORDERS OVER £75

TH3Y IS CURRENTLY A ONE PERSON OPERATION. COLLECTION 01 IS A 20 PIECE CAPSULE COLLECTION OF VARIED SIZES AND ONE OFF DESIGNS. OUR CONTINUOUS REWORK COLLECTION WILL ALSO HAVE ONE OFF AND SIZE VARYING PIECES BUT WILL BE REGULARLY BE UPDATED. 01 AND REWORK PIECES ARE READY TO SHIP WITHIN THE FIRST WEEK OF PURCHASE. ONCE THE ITEMS HAVE BEEN SHIPPED, AN EMAIL CONTAINING TRACKING INFORMATION WILL BE SENT.

OUR CUSTOMS ARE MADE TO ORDER AND THEREFORE REQUIRE A 16 DAY MANUFACTURING TIME. ONCE COMPLETED, THE CUSTOM ORDER WILL BE SHIPPED AND AN EMAIL CONTAINING TRACKING INFORMATION WILL BE SENT.

UK PACKAGES ARE SENT WITH ROYAL MAIL AND TAKE 2-3 WORKING DAYS TO DELIVER, INTERNATIONAL PACKAGES WILL TAKE 5-7 WORKING DAYS.

PRIORITY DELIVERY CAN BE ARRANGED (EXTRA COST AND TIME DEPENDING) IF THE PRODUCT IS NEEDED FOR A CERTAIN TIME, HOWEVER THIS NEEDS TO BE DISCUSSED PRIOR TO ORDERING THROUGH EMAIL/INSTAGRAM. IF NO CLARIFICATION IS PROVIDED WE CANNOT BE HELD LIABLE FOR LATE DELIVERY AND A REFUND WILL NOT BE PROVIDED.

REFUNDS WILL NOT BE PROVIDED FOR UNCLAIMED OR MISSING DELIVERIES.

RETURNS

DUE TO BEING AN INDEPENDENT BUSINESS WE ARE UNABLE TO ACCEPT RETURNS FOR REFUNDS, INSTEAD WE OFFER AN EXCHANGE OF SAME VALUE/STORE CREDIT SYSTEM.

IN THE CASE OF FAULTY ITEMS, WE OFFER AN EXCHANGE/REPAIR SERVICE FOR PRODUCTS PURCHASED WITHIN 28 DAYS. THE ITEM NEEDS TO BE RESENT BACK TO TH3Y AND VIABLE REPAIRS WILL BE ACHIEVED WITHIN 5-10 DAYS DEPENDENT ON THE ISSUE. IN ANY CASE OF ISSUES WITH GARMENTS, DON'T HESITATE TO REACH OUT THROUGH EMAIL/INSTAGRAM.